Customer Service Representative

VANCOUVER, BC 

Permanent, $60,000.00 - $70,000.00 yearly

Roles and Responsibilities:

· Customer Service – professional front line customer care via phone and email

· Order desk – process sales orders, ensure timely and accurate data entry and liaise with internal and external partners

· Order management – track and manage backorders and holds

· Support external Sales team – track sales leads, provide product and inventory updates, coordinate project quotes

· Administrative and additional duties as assigned

Requirements

· 3+ years of sales support and customer service experience

· Proficient in the use of all Microsoft Office applications

· Experience in the flooring or importing is an asset

· An excellent communicator (both verbal and written) with advanced active listening skills and a team player

· A strong problem solver and customer focused with a natural ability to breakdown issues and identify/recommend solutions

· Exceptional attention to detail and organizational skills

· Self-starter and have a proven track record of meeting deadlines

· Results-oriented with a strong business acumen

If you are interested in the position, send your resumes to lizsuccessrecruiting@gmail.com

有意请联系：(778) 869-9873